microsoft lync server

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Microsoft Lync Server 2013 : Windows Client - Navigating in the Client - Useful Lync Client Shortcuts

Microsoft has gone out of its way to improve functionality and accessibility in the Lync client, and one of the ways is to create hotkeys for commonly used tasks.

Microsoft Lync Server 2013 : Windows Client - Navigating in the Client - Managing Contacts, Managing Groups, Status View

Most people are accustomed to the behaviors in Outlook, where you can quickly look up a user in the contacts or find the user by starting to type that person’s name. The Lync 2013 client follows this model by organizing contacts by groups and by enabling users to quickly search for contacts by simply typing the person’s name.

Microsoft Lync Server 2013 : Windows Client - Navigating in the Client - Configuring Basic Options

You can reach the personal options by clicking on the gear icon at the far right of the navigation tabs. In the Options windows, the options are broken up into multiple categories.

Microsoft Lync Server 2013 : Windows Client - Installing the Client

The Lync 2013 client for Windows now comes as part of the Microsoft Office 2013 setup package, which enables organizations to leverage familiar deployment tools such as the Office Customization Tool (OCT) when deploying Lync clients to users.

Microsoft Lync Server 2013 : Persistent Chat Administration (part 2) - Chat Room Management by End Users , Persistent Chat Troubleshooting

As noted previously, chat room management can be handled not only by Lync administrators, but also by end users who are delegated low-level administrative permissions to the chat room configuration.

Microsoft Lync Server 2013 : Persistent Chat Administration (part 1) - Chat Room Management by Administrators

The message history initially presented to the user when viewing a chat room is based on the Default Chat History setting configured by the administrator. However, this does not prevent a user from searching the chat room for additional messages that are maintained within the chat history for the room.

Microsoft Lync Server 2013 : Configuring Persistent Chat (part 4) - Creating a Chat Room Using the Lync Server Management Shell , Creating a Chat Room Using the Lync 2013 Client

Chat room add-ins are used to extend the Persistent Chat user experience by associating customized websites with chat rooms. When add-ins are registered by the Lync administrator and associated with chat rooms, the content of the specified websites is embedded in the conversation extensibility pane of the Lync 2013 client.

Microsoft Lync Server 2013 : Configuring Persistent Chat (part 3) - Chat Room Categories

Chat room categories are used to develop a logical structure for the organization of chat rooms, and also serve as a mechanism for controlling which users and groups are permitted to create or join the chat rooms within those categories.

Microsoft Lync Server 2013 : Configuring Persistent Chat (part 2) - Persistent Chat Server Options

Lync Server 2013 provides the capability to create a set of server options that can be applied globally to all Persistent Chat pools, or alternatively these same server options can be applied to a specific site or pool

Microsoft Lync Server 2013 : Configuring Persistent Chat (part 1) - Administrative Access, Persistent Chat Policies

Persistent Chat policies are used to determine which Lync users are enabled for Persistent Chat. There are four levels of policies that can be used: global, pool, site, and user.

Microsoft Lync Server 2013 : Persistent Chat Deployment (part 3) - Installing the Persistent Chat Server Role

After the Lync topology has been updated to include the Persistent Chat pool, the Lync Server role installation can be run on each Persistent Chat server that has been added to the topology.

Microsoft Lync Server 2013 : Persistent Chat Deployment (part 2) - Topology Update

Although a new FQDN is created in the topology for Persistent Chat pools that are deployed on separate hardware, it is not necessary to enter the FQDN of the Persistent Chat pool as an internal DNS record. The Front End Server handles all the routing for Persistent Chat without requiring DNS queries.

Microsoft Lync Server 2013 : Persistent Chat Deployment (part 1) - Topology Options and Scaling

Several topology options are available with Persistent Chat, and these are dependent on the overall Lync deployment. Similar to the Lync Front End Services, an instance of Persistent Chat is referred to as a pool, even if just a single server is used.

Microsoft Lync Server 2013 :

Microsoft Lync Server 2013 : Director Troubleshooting (part 3) - Synthetic Transactions,Telnet

A feature carried over from Lync Server 2010 are synthetic transactions that are a set of PowerShell cmdlets used to simulate actions taken by servers or users in the environment.

Microsoft Lync Server 2013 : Director Troubleshooting (part 2) - DNS Records, Logs

A good source of information in troubleshooting any server issue is the event log. Lync Server 2013 creates a dedicated event log for informational activities, warnings, and errors within the standard Windows Server Event Viewer console.

Microsoft Lync Server 2013 : Director Troubleshooting (part 1) - Redirects, Certificates

The main advantage to a Director for internal users is to provide the user’s primary and backup registrar information. This way, a client knows exactly which server to contact next if it is unable to contact the primary server.

Microsoft Lync Server 2013 : Administration of the Director Role (part 4) - Services Management, Client Version Filter

One potential use case for a Director is to control the client versions connecting to the Lync Server infrastructure. Since the Director is an initial sign-in point for any client, it makes sense to perform a filter check at the sign-in point.

Microsoft Lync Server 2013 : Administration of the Director Role (part 3) - Topology Status

A relatively easy method of checking the health status of a Director server or pool exists through the Lync Server Control Panel. To check the status of a Director pool, perform the following steps

Microsoft Lync Server 2013 : Administration of the Director Role (part 2) - Ports,Firewall Rules

It can be fairly interesting to view what kind of services and ports are actively listening for connections on a server role. Table 1 shows which ports are specific to Lync and active after installation of a Director.

Microsoft Lync Server 2013 : Administration of the Director Role (part 1) - Services

Installing a Director in Lync Server 2013 creates only a minimal number of Windows services. The following services will be visible within the Services MMC after the Director installation

Microsoft Lync Server 2013 : Configuring the Director (part 2) - Web Services Ports,Reverse Proxy

To support external access to the Director web services, it is recommended to use a reverse proxy as shown in Figure 2. Although this is technically possible, it is not supported by Microsoft to allow Internet traffic directly to the external web services ports

Microsoft Lync Server 2013 : Configuring the Director (part 1) - SRV Records, Web Services FQDN Overrides

When a Director pool is created in the Topology Builder, the web services FQDNs are automatically provisioned with an option to override the internal and external FQDNs.

Microsoft Lync Server 2013 : Deploying Lync Online - Configuring an Auto Attendant Number

If the auto attendant feature of Exchange UM will be used with Lync Online, each auto attendant number used must be added to the Exchange UM dial plan, and also must be configured as an access number within Lync Online.

Microsoft Lync Server 2013 : Deploying Lync Online - Enabling Users for Exchange UM, Configuring a Subscriber Access Number

If the Outlook Voice Access feature of Exchange UM will be used with Lync Online, each subscriber access number used must be added to the Exchange UM dial plan, and also must be configured as an access number within Lync Online.

Microsoft Lync Server 2013 : Deploying Lync Online - Configuring Lync-to-Phone, Creating a SIP URI Dial Plan

If a hosted voice service has been purchased from an approved Microsoft partner, you can enable the service for each user by configuring the Lync-to-phone provider for the user account, and then adding the user’s phone number to the Office number field.

Microsoft Lync Server 2013 : Deploying Lync Online - Configuring Dial-in Conferencing, Configuring Lync Properties for User Accounts

If a dial-in conferencing service has been purchased from an approved Microsoft partner, dial-in conferencing can be enabled for each user by configuration of the dial-in conferencing properties of the user accounts.

Microsoft Lync Server 2013 : Deploying Lync Online - Adding User Accounts in Bulk, Configuring Federation and Public IM

User accounts can be added to Lync Online/Office 365 using a comma-separated values (CSV) file. The CSV file must be specifically formatted with the correct column headings to be successfully imported.

Microsoft Lync Server 2013 : Deploying Lync Online - Adding User Accounts Using the Online Portal

Although it might not seem evident, the user location setting is actually quite important, because certain Lync Online/Office 365 services are not available in some locations. After the user location is configured, the following page will allow licensing to be applied only for services that are available in that location.

Microsoft Lync Server 2013 : Deploying Lync Online - Adding Domains to Lync Online

The first task involved in getting Lync Online up and running is adding the SIP domains that will be used with the service. When you are signing up for a Lync Online or Office 365 subscription, a single DNS domain is assigned.

Microsoft Lync Server 2013 : Office 365 and Lync Online - Experiencing Lync Online

For users that do not have Outlook installed on their client system, and therefore cannot benefit from the Online Meeting Add-in that enables meetings to be scheduled from within Outlook, the Lync Web Scheduler is provided.

Microsoft Lync Server 2013 : Office 365 and Lync Online - System Requirements

Lync Online is a service offering that can be purchased either separately or as part of Office 365 Enterprise, Microsoft’s cloud collaboration and productivity suite, which also includes Exchange Online, SharePoint Online, Office Professional Plus, and Office Web Apps.

Microsoft Lync Server 2010 : Planning for Deploying External Services - Edge Server Preparation

A good deal of preparation work goes into making an Edge Server ready for deployment, and the actual installation of Lync Server is probably one of the easiest parts after a server is correctly configured. This section discusses some of the configuration requirements and considerations an organization must make when preparing an Edge Server.

Microsoft Lync Server 2010 : Planning for Voice Deployment - Devices, Response Groups

After planning the necessary infrastructure components in a Lync Server 2010 deployment, remember that end users in the environment invest some time planning what the experience will be for them. The devices deployed alongside the Lync Server 2010 infrastructure have a big impact on how the project is accepted and viewed by an organization.

Microsoft Lync Server 2010 : Planning for Voice Deployment - Enhanced 911

Lync Server 2010 has the capability to provide location information to an Emergency Services Service Provider through the network configuration objects and a location information database.

Microsoft Lync Server 2010 : Planning for Voice Deployment - Media Bypass

Planning for Media Bypass is not too complicated because it only encompasses identifying which IP/PSTN gateways in the organization support the feature and then configuring the trunks appropriately to enable the support.

Microsoft Lync Server 2010 : Planning for Voice Deployment - Network Configuration, Call Admission Control

Planning the network configuration first is key when beginning to plan for Call Admission Control, Media Bypass, or Enhanced 911 services in Lync Server 2010. Each of these components relies on network regions, sites, and links to be configured correctly before they can be enabled.

Microsoft Lync Server 2010 : Planning for Voice Deployment - Voice Resilience

Voice resiliency in Lync Server 2010 is achieved by providing endpoints with a primary and backup registrar service. The registrar service existed in Office Communications Server 2007 R2 as part of the Front End Service, but has been separated into its own role in Lync Server 2010 to provide failover capabilities for voice features.

Microsoft Lync Server 2010 : Planning for Voice Deployment - Voice Routing

Voice routing in Lync Server 2010 is composed of a few different components, including the dial plan discussed previously. It is difficult to discuss the remaining components separately because how they are connected directly affects voice routing.

Microsoft Lync Server 2010 : Planning for Voice Deployment - Dial Plan

When beginning a Lync Server 2010 voice deployment, one of the first steps is to determine the dial plan. The dial plan defines how users will contact other users in the organization and includes how many digits are used in each site, whether site prefixes are used, and any number translations required from site to site.

Backup and Restore of Microsoft Lync Server 2010 : Restore Processes

In many cases, a restore is the logical reversal of the backup process. However, there are still some decisions the administrator makes. This section reviews restore processes for databases, restoring or moving the CMS, and a bare metal restore of a Lync Server server.

Backup and Restore of Microsoft Lync Server 2010 : Backup Processes (part 2) - Backing Up the Central Management Store, Backing Up Lync Server Servers

Although there are numerous enterprise backup solutions, this section focuses on the one included with Windows Server 2008 R2—namely Windows Server Backup. This tool is similar to NTBackup.exe, which has been used for years as a Windows backup solution.

Backup and Restore of Microsoft Lync Server 2010 : Backup Processes (part 1) - Backing Up Lync Server Databases

The good news is there is nothing unique about the Lync Server databases stored in SQL Server. They can be backed up and restored like any other database. Although this section does not cover the SQL database process in depth, it summarizes the process for CS administrators who might not be familiar with the process.

Microsoft Lync Server 2010 Monitoring : Configuration

The good news about Lync Server is that with the Topology Builder tool, much of the configuration is done automatically. Although both configuration and administration can be done from the Silverlight web GUI or the Lync Server management shell, the configuration section focuses on the former whereas the administration section focuses on the latter to avoid duplication of concepts.

Microsoft Lync Server 2010 Monitoring : Installation (part 2) - Installing the Monitoring Server Role

After you’ve completed the steps outlined previously, the server is ready to install the Front End role. In the main Lync Server Deployment Wizard screen, click Install or Update Lync Server System.

Microsoft Lync Server 2010 Monitoring : Installation (part 1) - Topology Builder for Microsoft Lync Server Monitoring Role

Lync Server uses the published topology to process traffic and maintain overall topology information. To ensure the topology is valid, it is recommended you run the Topology Builder before each topological change.

Microsoft Lync Server 2010 Edge : Edge Troubleshooting

Troubleshooting Edge Servers is necessary in the event that users are unable to sign in or some features become unavailable.

Microsoft Lync Server 2010 Edge : Edge Server Administration (part 2)

Similar to managing federation, the Public IM providers can be allowed or blocked when configuring an Edge Server. By default, all three of the included providers are disabled and must be enabled before users can communicate with contacts in these domains.

Microsoft Lync Server 2010 Edge : Edge Server Administration (part 1)

Administration of the Edge sever features is done either through the Lync Server Control Panel or Lync Server Management Shell. Much of the administration is configuring various external access and conferencing policies for the users.

Microsoft Lync Server 2010 Edge : Reverse Proxy Configuration (part 3)

By default, the Threat Management Gateway only responds to requests for the public name entered during the Web Site Publishing Wizard. Because additional URLs can be used for dial-in conferencing or meetings, they must be added to the rule.